Over the last few weeks, The world has had to face the reality of the global spread of the coronavirus (COVID-19). Our hearts go out to all of those affected by this and we are committed to do out part to reduce exposure to the community.
The health and safety of our customers, community and employees is our first priority. With the guidance of the World Health Organization and local governments we have decided to close our facility for pickups and walk in clients.
We WILL CONTINUE with online sales, printing and fulfillment as long as we are able to do this safely. You can continue to order online and we will ship orders as quickly as possible. Produciton times may be longer thank ususal times. There may be shipping delays beyond our control once packages leave our facility. We have spoken to USPS and Fedex and they are still running on delayed shipping schedules to some locations. International shipments are facing delays, especially locations that have closed borders currently. Ship to international locations at your own risk. We do not suggest this at this time due to very long delivery times.
Shipping within the USA is taking a lot longer than normal due to quarantined states and USPS has less employees. Shipping times are beyond our control and we will not offer refunds or reprints on orders that are tracked as in transit and delayed in transit. USPS tracking has not been reliable so many packages are arriving late and without being scanned for tracking. Please keep this in mind and keep your drop shipping clients informed of possible shipping delays. We would suggest purchasing upgraded shipping (priroity, express or FEDEX ) if you have a specific deadline for shipping. AGAIN, shipping times are beyond our control.
Estimated production times:
Paper - 3-6 business days plus shipping
Canvas and metal - 5-10 business days plus shipping times.
Stay tuned to this page for further updates as needed.
Giclee Today Team